Terms of Service

1. Agreement to Terms

By accessing or using the services provided by Mālama Home Solutions ("Company," "we," "us," or "our"), you agree to be bound by these Terms of Service. If you do not agree to these terms, please do not use our services.

2. Services

Mālama Home Solutions provides exterior cleaning services including but not limited to window cleaning, solar panel cleaning, pressure washing, gutter cleaning, and screen cleaning/repair in Maui, Hawaiʻi.

3. Quotes and Pricing

All quotes provided are estimates based on the information provided. Final pricing may vary based on actual property conditions, accessibility, and scope of work. We reserve the right to adjust pricing if conditions differ significantly from what was described.

4. Scheduling and Cancellations

We appreciate at least 24 hours notice for cancellations or rescheduling. We reserve the right to reschedule due to weather conditions or other circumstances beyond our control.

5. Payment

Payment is due upon completion of services unless otherwise agreed upon in writing. We accept cash, check, and major credit cards.

6. Property Access and Preparation

Clients are responsible for ensuring we have proper access to areas requiring service. Please remove or secure fragile items near work areas. We are not responsible for items left in work areas.

7. Liability

We carry liability insurance and take great care in our work. However, we are not responsible for pre-existing damage, normal wear and tear, or damage caused by factors outside our control. Any concerns should be reported within 24 hours of service completion.

8. Satisfaction Guarantee

We strive for complete customer satisfaction. If you are not satisfied with any aspect of our service, please contact us within 24 hours and we will make it right.

9. Use of Website

Our website is provided for informational purposes. We make no warranties about the accuracy or completeness of information provided.

10. Changes to Terms

We reserve the right to modify these terms at any time. Continued use of our services constitutes acceptance of any changes.

11. Contact

For questions about these Terms of Service, please contact us at:
Email: aloha@malamahomesolutions.com
Phone: (808) XXX-XXXX